Frequently Asked Questions

You can request an account by filling out the required information. The Assembly team will review and confirm your information, reaching back out to you if we have any questions. Once you’ve been approved, you’ll be able to get started participating in auctions right away.

There is no cost to participate in auctions as a buyer.

Bids are considered binding and cannot be cancelled. Please ensure that you review all listing details before submitting your bid.

Buyers are required to provide a proper resale certification and business credentials.

Assembly’s 3rd Party Sellers include businesses looking to sell retired IT assets, and you can bid on their listings as you normally would by leveraging Automatic Bidding. In the Listings view, 3rd Party Seller listings have a 3rd party designation next to the countdown.

Assembly does not guarantee the quality of the devices that are purchased. Device condition is estimated by the seller and is not verified by Assembly.

3rd Party listing requirements may be different from Phobio’s, so be sure to review them. Payment for both Phobio and 3rd Party Listings are facilitated through direct payment to Assembly.

You will be able to meet the requirements included in the listing, engage in timely communication with the seller, and promptly pay for the lot.

Please contact Assembly support and we’ll assist as warranted. Support can be reached by emailing support@oneassembly.com.

Automatic bidding gives you the ability to compete for listings without having to enter the platform each time a new bid is placed. When another bidder places a bid, we’ll bid for you in the increment required to keep you as the current winner, up until your max bid is reached.

When viewing a listing, click “Bid Now” and you’ll be able to set your max bid within the window that pops up.

The current bid increment is $25. This means that you’ll need to bid $25 higher than the current bid in order to participate in an auction.

If another bidder’s max bid was set higher than your bid, you will be immediately outbid and you’ll need to enter a higher bid in order to participate in the auction.

There is no cost to sign up or create listings. Assembly charges a 5% seller fee on completed sales.

No. List lots of any size.

Yes. Define your own terms and conditions and grading policies for each listing.

Each buyer in the Assembly network is vetted for references, operational certifications and capital strength.

Never used, opened, or damaged. Still in original packaging.

Not previously used and like new, with no visible wear. Packaging may be missing or unsealed. All original accessories included.

Previously used. Cosmetic condition varies. Original packaging and accessories are not required.

Previously used. Cosmetic defects are possible; the device is functional. Original packaging and accessories are not required.

May contain data-bearing media. Limited to organizations certified to R2v3 by a SERI-approved body.

Assembly facilitates all payments, providing transaction security and streamlined settlements. You pay Assembly once, and Assembly settles with the seller.